FAQ

  • What if I can't attend all the live, online sessions?

    To successfully complete the program, participants must attend the first Welcome/Orientation session, the final Wrap-up/Closure session, and at least 4 of the other 5 online sessions. Individuals who cannot commit to these minimum requirements are asked to wait for another offering of the course that better fits their schedule.

  • What is the cancellation/refund policy

    We understand that life happens and plans can change unexpectedly. If you need to cancel a PLEI Academy for Leader Development course more than 14 days before the start of the course, we will happily give you a full refund and hope to see you at a future course or provide a credit towards a future course. Cancellations made within 7-14 days of the start of the course we be entitled to a 50% refund. No refunds will be provided for cancellations made less than 7 days prior to the start of the course. Credits expire after 5 years.

  • What do you mean when you say a course is longitudinal

    By longitudinal, we mean that the course takes place over a series of weeks or months. It is not just a one-day course but a course of study that allows time for introspection and reflection accross a longer time frame.

  • I attended one of your classes that included the STAR framework. How does this class differ?

    In most of our classes, we touch on the STAR framework because it is the foundation of our leader-development mindset. In our STAR framework class, we will be doing a deep dive into all the points and will be studying how the various aspects of the STAR framework inform our leadership style and our work/life relationships.